Compliance & A2P

Messaging compliance best practices

Stay on the right side of carrier rules and the TCPA.

  • Only text people who have opted in to hear from you.
  • Identify your business in your first message.
  • Always honor STOP requests — opt-outs are processed automatically.
  • Include opt-out language where required.
  • Avoid prohibited content (e.g. SHAFT: sex, hate, alcohol, firearms, tobacco) unless properly registered.

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