Billing & Credits

How credits and segments work

What a message costs and why long texts cost more.

SMS messages are billed in segments. A standard segment is 160 characters; longer messages are split into multiple segments and billed accordingly.

  • Keep messages concise to send a single segment.
  • Special characters and emoji can reduce the per-segment character limit.
  • The campaign composer shows an estimated segment count before you send.

More in Billing & Credits

Still stuck?Contact support